Managed Live Chat for the Property Sector

Our team greet your online visitors and begin engaging with them from the moment they launch their chat.

As we use a fully UK based team of receptionist, we provide an outstanding, high quality, and personal service.

A Qualification for Every Enquiry

Based on your visitors enquiry, our team ask specific and relevant questions. Our receptionists ensure the visitor's details are captured and their enquiry directed to the right place, ensuring every valuation and viewing opportunity is maximised.

Focus on Selling

As the initial point of contact, our receptionist's focus on building rapport and trust with your prospect.

Before joining a chat, your team will be able to preview the conversation. When your team are ready to join the conversation our receptionist will introduce them allowing your team member to start selling straight away.

Exclusively Leads

Our team will only page through the request you specify, all other enquiries will be categorised and forwarded onwards in the relevant direction. Your team will only ever be paged leads whilst ensuring other enquiries, wether they are maintenance requests or supplier related, will be forwarded onto the right person.

Rapid Response

Rapid Response

Every time an online visitor launches a chat they are promptly greeted by one of our receptionists.

Rapid Response

Rapid Response

Enquiries are engaged within 5 seconds of launching a chat, boosting your customer’s experience.

Wrap up emails

Wrap up emails

Transcripts are emailed to both the visitor and your team at the end of every chat, helping your team keep on top of enquires.

Wrap up emails

 

Wrap up emails

100% of sales enquires are followed up.

Reporting

Reporting

Our reporting clients offers you a full overview of all your chats, your chat and team’s statistics, and details of all your leads.

Reporting

 

Reporting

Have a detailed overview of your chat statistics and key KPI's for measuring your team's performance.