The C4B Story
C4B was founded on the principle that people buy from people.
When a customer walks into your store, they would be met by a member of your team, have questions answered, and be sold to. Why should an online experience be any different?
Our approach to delivering an incredible online experience is fully managed sales chat. Our chat ensures website visitors have a quick response and are able to have their questions answers.
Our customers are in a competitive marketplace, which demands their sales teams can chat seamlessly with their prospective customers. C4B managed sales chat enables our customers sales teams to chat to the right person at the right time on the right platform.
Whilst Artificial Intelligence is an important factor, customers want to talk to real people. C4B’s professional online receptionists quickly answer every chat and take visitors through a qualification process. Once qualified, your sales team is invited to join the conversation in real time and sell to the new lead, allowing your team to building rapport and move the customer to the next stage in the sale process
C4B’s mission is to redefine the experience of using online chat through high quality experiences, engaging responses, and innovative technology.
Join our team
We are constantly expanding our team and are always interested in hiring talented and driven individuals who can add value to and boost our offering. Find our current vacancies on our careers page.