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Fully Managed Live Chat

C4B is a sales platform for your website delivered through fully managed chat. We strive to deliver consistent, high quality, and ‘oven ready’ leads straight to your team. The true value of C4B is the ability for your team to join the chat in real time straight from their computer or smart phone.

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Engage

Our team greet your online visitors and begin engaging with them from the moment they launch their chat. We use a fully UK based team of professional receptionists, we are able to provide an outstanding, high quality, and personal service.

Qualify

Every prospect is screened by professional receptionists, who follow a stringent qualification process before paging your team. Once qualified, our team will continue to contextualise your prospect's enquiry using our further qualification process or following your own bespoke process.

Connect

Once a lead is qualified, our receptionists will page your team by email or text and invite them to join the chat whilst the prospect is still engaged. Your team member will be able to preview the conversation, understand what they are looking for, and start selling straight to the prospect.

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Our Partners

Reasons to Choose C4B

C4B connect is a powerful communications channel for your website. C4B connect is a fully managed sales chat platform, allowing prospective customers to actively interact with your brand and sales team in real-time directly through your website.

Rapid Response

Rapid Response

Every online visitor is greeted and engaged within 5 seconds of launching a chat, boosting your customer’s experience.

Rapid Response

Rapid Response

Every online visitor is greeted and engaged within 5 seconds of launching a chat, boosting your customer’s experience

Wrap up emails

Wrap up emails

Transcripts are emailed to both the visitor and your team at the end of every chat, helping your team keep on top of enquires.

Wrap up emails

 

Wrap up emails

Transcripts are emailed to both the visitor and your team at the end of every chat, helping your team keep on top of enquires.

Reporting

Reporting

Our reporting clients offers you a full overview of all your chats, your chat and team’s statistics, and details of all your leads.

Reporting

 

Reporting

C4B's reporting console offers you a full overview of all your chats,  team statistics, and details of all your leads.

Unbeatable Pricing

C4B offers highly competitive pricing for fully managed chat.

Our prices start at 10p per hour, allowing you to deliver an outstanding customer experience and expand your team at an affordable rate.

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